KENTEN

Terms of Service

Welcome to KENTEN Structures. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Company Information

KENTEN Structures is a manufacturer and supplier of aluminum structure tents, atrium tents, warehouse tents, sports halls, and customized temporary structure solutions for commercial and industrial applications.

Website: www.kentenstructures.com or store.kentenstructures.com

2. Acceptance of Terms

By accessing this website, submitting inquiries, placing orders, or using any services provided by KENTEN Structures, you acknowledge that you have read, understood, and agreed to these Terms of Service.

If you do not agree with any part of these terms, please discontinue use of the website immediately.

3. Products and Services

KENTEN Structures provides customized and standard temporary structure solutions, including but not limited to:

  • Atrium Tents

  • Warehouse Tents

  • Double Decker Tents

  • Event Tents

  • Sports Structures

  • Customized Aluminum Structure Systems

All products displayed on this website are subject to availability, technical feasibility, and final confirmation by our sales team.

Product images, renderings, dimensions, and specifications are provided for reference purposes only and may vary depending on customization requirements.

4. Pricing and Quotations

All quotations provided by KENTEN Structures are subject to:

  • Final design confirmation

  • Material availability

  • Shipping costs

  • Applicable taxes and import duties

  • Exchange rate fluctuations

Prices displayed on the website may not include shipping, installation, local taxes, customs clearance fees, or other additional charges unless explicitly stated.

KENTEN Structures reserves the right to modify pricing at any time without prior notice.

5. Orders and Payments

Orders are considered confirmed only after:

  • Written order confirmation

  • Signed agreement or invoice

  • Receipt of required deposit payment

Accepted payment methods may include bank transfer (T/T), wire transfer, or other approved payment methods.

For customized products, production will begin only after payment confirmation and final technical approval.

6. Shipping and Delivery

Estimated production and delivery timelines are provided for reference only and may vary depending on:

  • Project complexity

  • Customization requirements

  • Material supply conditions

  • International logistics conditions

  • Customs clearance procedures

KENTEN Structures is not responsible for delays caused by third-party logistics providers, customs inspections, force majeure events, or circumstances beyond our control.

7. Installation and Local Compliance

Customers are responsible for:

  • Obtaining local permits and approvals

  • Ensuring site suitability

  • Complying with local building codes and regulations

  • Hiring qualified installation personnel where required

KENTEN Structures may provide installation guidance, drawings, or technical support, but local compliance remains the customer’s responsibility.

8. Returns and Refunds

Due to the customized nature of temporary structure products, most products are manufactured according to customer specifications.

Customized products are generally non-returnable and non-refundable once production has started, except in cases of confirmed manufacturing defects.

Any claims regarding defects, shortages, or shipping damage must be submitted in writing within 7 days of delivery.

For complete details, please refer to our Return & Refund Policy page.

9. Warranty

KENTEN Structures provides limited warranty coverage for structural components against manufacturing defects under normal use conditions.

The warranty does not cover:

  • Improper installation

  • Unauthorized modifications

  • Extreme weather damage

  • Misuse or negligence

  • Normal wear and tear

Specific warranty terms may vary depending on product type and project agreement.

10. Intellectual Property

All website content, including:

  • Text

  • Product designs

  • Images

  • Videos

  • Logos

  • Technical drawings

  • Graphics

are the property of KENTEN Structures or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, KENTEN Structures shall not be liable for:

  • Indirect or consequential damages

  • Business interruption

  • Loss of profits

  • Delays caused by third parties

  • Improper installation or misuse of products

Our total liability shall not exceed the amount paid for the specific product or service involved.

12. Website Use

Users agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Attempt unauthorized access to website systems

  • Distribute malicious software or harmful content

KENTEN Structures reserves the right to restrict or terminate access for violations of these terms.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable international commercial laws and regulations.

Any disputes arising from the use of this website or services shall first be resolved through friendly negotiation between both parties.

15. Updates to These Terms

KENTEN Structures reserves the right to update or modify these Terms of Service at any time without prior notice.

Updated versions will be posted on this page with the revised effective date.

16. Contact Information

For questions regarding these Terms of Service, please contact:

KENTEN Structures
Website: www.kentenstructures.com or store.kentenstructures.com
Email: kenten@kentenstructures.com